How
can you contact
us?
At
Berlitz,
we respect
our customers
and understand
that you
are concerned
about privacy.
Therefore,
Berlitz
School of
Languages
AG has instituted
policies
intended
to ensure
that your
personal
information
is handled
securely
and responsibly.
We have
posted this
privacy
policy to
let you
know what
kind of
information
we collect,
how it is
handled
and with
whom it
may be shared.
As
we continue
to develop
our Web
site and
take advantage
of technologies
to improve
the services
we offer,
this policy
will likely
change.
We encourage
you to refer
to this
policy on
an ongoing
basis so
that you
understand
our current
privacy
policy.
What
Are Cookies
and How
Do We
Use Them?
A
cookie is
a small
piece of
information
sent by
a Web site
that is
saved on
your hard
disk by
your computer's
browser.
It holds
information
a site may
need to
interact
with you
and personalize
your experience.
At berlitz.net.co,
we use two
kinds of
cookies:
session
cookies
and persistent
cookies.
Session
cookies
exist only
for as long
as your
browser
remains
open. Once
you exit
your browser,
they go
away. We
use session
cookies
to maintain
information
we need
to have
in order
for you
to shop
at berlitz.net.co.
For example,
the Session
ID cookie
that we
ask your
browser
to hold
retains
the ID for
your shopping
bag. Without
the Session
ID cookie,
you can't
add merchandise
to your
bag and
carry it
to Checkout.
Persistent
cookies,
in contrast,
last from
visit to
visit; they
do not go
away when
you exit
your browser.
At berlitz.net.co,
we may use
persistent
cookies
to give
you a more
personalized
shopping
experience
and to help
you navigate
our site
more efficiently.
Any information
collected
and maintained
in this
fashion
will be
used to
enhance
your site
experience.
However,
you can
use our
site without
accepting
a persistent
cookie.
To do so,
you should
set your
browser
options
to reject
persistent
cookies.
Alternatively,
you can
set your
browser
to notify
you when
you receive
a cookie
request,
which gives
you the
opportunity
to decide
whether
you want
to accept
it or not.
In many
instances,
the Help
button on
your browser
toolbar
will tell
you how
you can
take these
steps.
Cookies
can be used
by a Web
site to
recognize
you. But
that does
not necessarily
mean any
personal
information
is stored
in the cookies.
At berlitz.net.co,
we store
no personal
information
about you
in the cookies.
Anything
you choose
to tell
us about
yourself
(such as
your address
and e-mail
address)
is stored
on our secured
servers.
What
Information
Do We
Collect?
We
collect
various
types of
information
depending
upon how
you use
our site.
When
you order
from us,
we collect
your name,
address,
e-mail address,
phone number,
and credit
card number
with expiration
date.
When
you order
from us,
we retain
a record
of your
purchases.
When
you enter
a sweepstakes
or contest
online,
we usually
collect
your name,
address,
e-mail address,
and phone
number.
We also
may ask
you for
additional
information,
such as
your age,
interests,
product
preferences,
or zip code.
When
you submit
an inquiry,
we need
your address,
phone number
and email
address
to respond.
We
may also
collect
information
about your
usage of
the site
for analysis
purposes
and to enhance
your site
experience.
Examples
of the information
we may collect
and analyze
include
the Internet
protocol
(IP) address
used to
connect
your computer
to the Internet;
e-mail address;
computer
and connection
information
such as
browser
type and
version,
operating
system,
and platform;
the connection
to, through,
and from
our Web
site, including
date and
time; cookie
number and
products
you viewed
or searched
for.
How
Do We
Use Your
Information?
We
may use
your information
in a number
of ways,
including
the following:
To
process
orders or
to respond
to inquiries.
To
improve
the content
on our Web
site. For
example,
we may use
cookies
to find
out which
parts of
our site
or our products
are visited
most often.
To
enhance
your online
experience.
For example,
we may use
it to recognize
you and
welcome
you to the
site.
For
marketing
and promotional
purposes.
For example,
we send
out e-mails
to our customers
about products
or events
that we
think may
be of interest
to them.
We also
may send
you offers
for discounts
or free
services.
We
may send
you an
e-mail
offer.
We do
this only
if you
have indicated
previously
that you
are willing
to receive
e-mail
offers.
Each time
we send
an e-mail
offer,
we provide
you with
the opportunity
to opt
out of
receiving
future
e-mail
offers.
Do
We Share
Your Information?
We
may share
the information
with third
parties,
including
responsible
companies
with which
we have
a relationship.
For example:
Berlitz.net.co
may team
with a marketing
agency or
another
Web site,
to conduct
a sweepstakes
or other
event. In
this case,
each of
the participating
third parties
may collect
or receive
personal
information
from you
because
you will
be visiting
their Web
sites or
using their
links and,
in doing
so, you
may provide
information
directly
to them.
Therefore,
you should
refer to
their privacy
policies
to understand
how they
handle your
information
and what
kinds of
choices
you have.
Berlitz
may also
share your
personal
information
with outside
companies
that perform
services
for Berlitz.
For example,
we may retain
an outside
company
to manage
a database
containing
certain
customer
information
or to create
and distribute
an e-mail
offering.
When we
work with
an outside
party berlitz.net.co
will take
appropriate
steps designed
to ensure
your information
will be
used solely
to provide
the services
requested
by berlitz.net.co,
and not
for other
purposes.
Additionally,
Berlitz
may share
your information
when it
is necessary
to comply
with law
or to protect
our interests
or property.
This may
include
sharing
information
with other
companies,
lawyers,
credit bureaus,
agents or
government
agencies
in connection
with issues
related
to fraud,
credit or
debt collection
and other
types of
criminal
investigation.
Is
My Information
Secure?
Berlitz.net.co
is committed
to doing
its best
to maintain
the security
of information
collected
on our site.
To try to
prevent
unauthorized
access,
maintain
data accuracy,
and ensure
the correct
use of information,
we have
implemented
appropriate
physical,
electronic,
and managerial
procedures
to safeguard
and secure
the information
we collect.
When
you use
a browser
allowing
for encryption,
and our
online submission
forms (not
e-mail),
your personal
information
submitted
to berlitz.net.co
is protected.
To protect
the security
of your
information
during transmission
we use Secure
Sockets
Layer (SSL)
software,
which encrypts
the information
you input.
What
About
Children’s
Privacy?
The
Children's
Online Privacy
Protection
Act took
effect on
April 21,
2000 and
imposes
certain
requirements
on Web sites
directed
toward children
under 13
that collect
information
on those
children,
or on Web
sites that
know they
are collecting
information
on children
under the
age of 13.
We want
to let you
know that
it currently
is our policy
not to knowingly
collect
personal
information
for any
person under
13. For
this reason,
our online
sweepstakes
are restricted
to entrants
who, at
a minimum,
are 18 years
old.
We
can not
guarantee
that links
from Berlitz.net.co
to other
sites follow
our safety
or privacy
guidelines.
We encourage
adults and
children
to discuss
these choices
together.
We are not
responsible
for the
content
or safety
or privacy
practices
of any sites
linked from
our pages.
If
this policy
changes,
berlitz.net.co
will revise
this portion
of its privacy
policy and
will comply
with the
requirements
of the Children's
Online Privacy
Protection
Act, which
include
providing
notice and
choice to
each child's
parent or
guardian
before collecting
personal
information.
berlitz.com.pe
does not
sell products
or services
for purchase
by children.
We sell
children's
products
and services
for purchase
by adults.
If you
are under
18, you
may purchase
our products
and services
at our
site only
with involvement
of a parent
or guardian.
Disclaimer
Due
to the changing
nature of
the Internet,
Berlitz
reserves
the right
to change
this policy
at any time.
How
Can You
Contact
Us?
If
you have
any questions
or comments
about this
policy,
you may
contact
us by:
Berlitz
Andes
Region.
Att:
Webmaster
Cll
125 No
21a - 18
of 204
Bogota
E-Mail: info@berlitz.com.pe